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Location
95 Primrose Avenue RM6 4PS
Email Address
info@primrosescare.co.uk
07846465264
Referral Hotline
About Us
Our Aims
The aim of Primroses Care is to offer all service users with complex and enduring mental health problems, learning disability and autism the opportunity to enhance their quality of life in a homely and comfortable environment which is safe and secure. To further help achieve our aim we recognise the following values to be of the utmost importance :
Rights
Be treated with dignity and respect. Accept or refuse treatment and only be physically examined with consent. Be given information about any test and treatment options open to you, what they involve and their risks and benefits.
Fulfilment
Our recovery focused model aims to help service users to look beyond mere survival and existence. It encourages them to move forward, set new goals and do things and develop relationships that give their lives meaning.
Respect
When we request permission to enter a service users' room, ask them how they would like to be addressed and explain to them who we are and what we plan to do, this all communicates respect for them as individuals.
Freedom
We recognise and respect our service users choices and preference. We also encourage them to express their wishes and opinion.
Independence
We support our service users to manage their lives within the framework of the house and within the community and to be able to live indepedently.
Inclusion
We encourage and support our service users to participate fully in decision making that impact on their life, well being and their stay in the Home.
Our Objectives
The primary objectives of Primroses Care is to support adults aged of 18 and above with complex and enduring mental health, learning disability and autism requiring rehabilitation, mental health monitoring, risk assessment and management, medication compliance and monitoring and symptoms improvement whilst living in the wider community and to maximise each service user potential for personal growth and fulfillment.
We are committed:
- To provide the highest standard of quality accommodation and care in a pleasant, safe, secure and homely surroundings.
- To enable the service users to manage their lives within the framework of the house and within the community.
- To encourage and enable service users to participate fully in decision making that impact on their life, well being and their stay in the Home.
- To enable service users and staff to work in partnership so that residents:
- - Take increasing responsibility for their own life.
- - Learn essential social skills which provide and encourage personal growth, enrichment and confidence.
- - Develop a commitment to changing their lives and reaching their full potential.
- - Avail themselves for training and opportunities in the community.
- - To enable residents to participate in assessments and reviews of their individual needs.
- - Understanding and respect of all residents’ needs and wishes.
- - Promoting 'Individual Person Centred Care'.
- - Self-worth, Sense of Value and Inclusion of all residents in decision making that makes a difference in their daily life and activities.
- - Inclusion of individuals in drawing up Personal Care Plans.
- - Ensuring utmost level of confidentiality.
- - Recognition of the different emotional signs and application of empathy.
- - Creating a strong sense individuality and freedom.
- - Ensuring flexibility and personal choice.
The aim of Primroses Care is to offer all service users with complex and enduring mental health problems, learning disability and autism the opportunity to enhance their quality of life in a homely and comfortable environment which is safe and secure.
CQC INFORMATION
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